Customer Services

RIGHTEX SURGICAL INSTRUMENTS  MANUFACTURING  STANDARD’S:

 
Rightex Surgical Instruments is certified an ISO-9001 (2000), cGMP and authorize for CE mark. Rightex Surgical Instruments produce their product according to international standard. Production manager and quality control manager are responsible.
     
              

PRODUCTION:


Rightex Surgical Instruments producing their products according to the requirement of customers for example our all customers required imported steel and RAW MATERIAL and providing instruments as per approved samples or catalogue reference.
      
     
 

FACILITEIS: 

 
Rightex Surgical Instruments have five manufacturing units and we also have a manufacturing Facility of TITANIUM INSTRUMENTS, All process are in Rightex Surgical Instruments
     
 
    

PRICES:

 
Rightex Surgical Instruments prices are very competitive and very flexible with customers provide maximum co-operation. Rightex Surgical Instruments motto is to keep customers satisfy.
 
     
     

Guarantee:

 
In today’s demanding health care environment, investing in Medical Devices is a significant step in controlling cost and improving patient care. Our instruments are being manufactured with ultimate care and keeping in view the value of Human Life therefore 100% guaranteed, we provide our instruments with a warrantee card.
 
     
          

Materials:

 
Our products are manufactured using the best quality stainless steel as ASTM and DIN standard’s recommended which is imported from USA, GERMANY and JAPAN. The key to our success is our quality assurance. We use the Right material for the Right products. We also capable and make customized products and arrange customized materials for them.
 
     
          

Return Policy:

 
Like every caring and responsible organization Rightex Surgical Instruments is aware of the facts and contingencies arise in different areas like workmanship and standards. We do care your money as we care your health; we do have the return policies in the following ways if the instrument may not be MISUSED:
 
  • All merchandise must have prior approval before being returned.
  • For returns other than company error an appropriate re-stocking charge will be applied.
  • Stock Items = 10% re-stocking charge
  • Non-Stock Items = 25% re-stocking charge
  • NOT RETURNABLE: Dated merchandise, if purchased over THREE MONTHS from  date of request of return; products that have been used, show signs of age, or defaced in any way.
  • Rightex Surgical Instruments reserves the right to evaluate the condition of all returns for final determination of credit.
     
          

Instruments Care:

 
With the tradition of uncompromising quality and adherence to the most strain get standards, we are committed to achieve Excellence in
 
         
  Quality
  Customer Relations
  100% Customers Satisfaction
  Performance Management
   

Re engineered Process
 

With dynamic leadership characteristics of the corporate management and customer support thought the effectiveness of our deliberated sales force and continuous improvement in procedures and functions.